Health and Wellbeing


Self Referral Physiotherapy

UHL physiotherapy service provides physiotherapy at all three hospital sites, as well as local GP surgeries. It is aimed at providing high-quality evidence-based care for all patients who have a musculoskeletal (bone, muscle or joint) problem and provides you with the tools to effectively record and return to normal life as quickly as possible.

UHL outpatient physiotherapy work in a number of speicalist areas including:

  • Burns and plastics
  • A+E
  • Fracture clinic
  • Hydrotherapy
  • Pain management
  • Rheumatology
  • Sport medicine

Please click here to complete the self referral form which you will then need to send in the post.

If you self-refer you will be contacted via telephone by a senior member of the team who will discuss your referral with you. This will be from a private or unknown number. Please not they are not able to speak to family members over the phone; if you are unable to speak to them directly over the phone then please tick the box asking not to receive a phone call and you will then be sent an appointment letter.

If you are under a consultant for the problem you are considering referring yourself for then unfortunately they are unable to see you until receiving a referral from your consultant.  


In House First Contact Physiotherapy 

Bone, joint or muscle issue? You can now see a specialist physiotherapist (FCP) here instead of the GP. This gives you faster access to expert diagnosis and you’ll leave with the advice and exercises you need to start tackling the problem.The physio can also refer you on to hospital services where necessary, order tests and write prescriptions. 

Nationally, just 5% of patients choose to see a GP afterwards and 96% would recommend the service to friends or family. Speak to the receptionist if you need to make an appointment.


What is an FCP?

First contact physiotherapists (FCPs) are advanced practitioners working within primary care with extensive expertise in the clinical assessment, diagnosis and management of musculoskeletal (MSK) conditions. FCPs see patients with (suspected or diagnosed) MSK conditions as the first point of contact, instead of a GP, and can be accessed directly by contacting the practice’s reception.

Can an FCP see me for my issue?

FCPs can see all soft tissue injuries, sprains, strains or sports injuries. They can see problems with muscles, ligaments, tendons or bones, eg tennis elbow, carpal tunnel syndrome, ankle sprains. They can also see back and neck pain, including when this causes pain in arms or legs, including nerve symptoms, eg pins and needles or numbness

What will the appointment include?

A typical FCP appointment involves assessment, diagnosis and first-line treatment. FCPs can also refer patients for a course of physiotherapy treatment, order investigations or make referrals into secondary care services using the same pathways as GPs.

Clinics & Services

We offer the following clinics:

  • Asthma Clinics
  • Child Health Surveillance
  • Contraception
  • Diabetic Clinics
  • General Healthcare
  • Health Education
  • Maternity Services
  • Private Medical Services
  • Screening
  • Travel Advice
  • Vaccination and Immunisation
  • Walk-in Blood Service*
  • Women's Health

* Please contact us 24hrs before to confirm the up to date status of the walk-in blood service to avoid disappointment. We make every effort to ensure that the information is accurate, however, due to staff sickness it may be necessary to cancel the clinic on the day with relatively short notice.

Travel Vaccinations

global air travel

If you require any vaccinations relating to foreign travel you may need to make an appointment with the practice nurse.

There is further information about countries and vaccinations required on the links below:

Europe Europe and Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia  Australasia and Pacific

Policy for obtaining vaccinations

Allow at least 8-12 weeks before travel to ensure enough time to complete vaccinations. Speak to a member of the reception team (either over the phone or at the front desk) who will ask a few questions regarding your trip. In your appointment, the nurse will do a travel assessment and if needed, administer the suggested vaccines in the same appointment.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

We require payment for private vaccines before we administer them so we therefore ask you to attend the appointments prepared to pay should you need to. The most payment per person would be £160 but this is not to say you may need those particular vaccines.

Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- (this is a large document and may take a minute or two to view)

Walk in Blood Service

Currently our blood clinic appointments all need to be booked through the telephone appointment line. Please contact our reception team on 0116 271 1740 and request a blood appointment. Appointments are available from 7am in the morning. We are only completing urgent blood test appointments for patients who have a hospital request form or a blood test that has been requested through your doctors consultation appointment. 

Please arrive at your scheduled appointment time at the surgery and ensure you are wearing a face mask and are keeping yourself safe by maintaining the 2 metre social distancing at all times to reduce the transmission of the coronaviris.  



The Croft Medical Centre

2 Glen Road
Tel:  0116 271 1740


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