Welcome to the Croft Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. Our patient group help with feedback and development of this site so please get in touch with them if you have any suggestions.
The Doctors, nurses and all staff are committed to the provision of High Quality Patient Care and best practice, through the delivery of services which are timely, considerate and responsive to the needs of our patient population, and supported by a clear focus on customer service. Put simply, we employ a “One Vision, One Voice” approach; to work hand in hand with our patients to meet a common objective of meeting the health needs of the patient population.
View the full Statement here.
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PATIENT EXPERIENCE REPORT 2014/15
Thank you to those that participated in this years Patient Survey. The Report is now completed and can be read by clicking on Survey Report under the "Have your Say" menu on the right.
FRIENDS AND FAMILY TEST
Please take time to complete our Friends and Family Test under the "Have your Say" menu on the right. This consists of one question with you letting us know how likely you would recommend us as a Practice to people you know.
You can now view your Summary Care Record (medication and allergies) via logging in with your Systmonline account. To access this, please come into the Surgery and complete a registration form and this additional service will be added to your login. Please bring some photo ID with you as this will be required to be have this 'switched on'.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
To be able to access the online services you will need to obtain a PIN and and ID which can be collected from Reception. Please ask for these next time you visit. You will then be able to:
1. Order your repeat prescription 2. Make an appointment 3. Cancel an appointment
Using the links below...
(Site updated 17/04/2015)